dee_burris: (Default)
2012-09-15 09:14 am

"Dear Mocavo"

I just can't figure these folks out.

You can't see GEDCOMS you upload because they have a little snag...

Just went to search there and found pages and pages of broken links to my old - as in nearly two years old - genealogy blog that I used to host at LiveJournal before it became overrun with spammers.

So I went to try and contact customer service through their online email form.

That won't display the category of contact you want to make, so conveniently, they can't get your input.
Here's what I would have said to them, if their contact form had worked.

I'm trying to give your website a fair shot before I blog about it again.

You still have links to the genealogy blog I used to have at LJ on your website. That blog was taken down over a year ago, after I had posted the redirect link to the new blog for several months. In addition, twice now over the last year - as recently as two weeks ago - I've given you the link to the new blog, which is nowhere to be found on your website.

The "new" blog - which has been in existence since June 13, 2011 - is http://

I quit reporting broken links to the old one after two pages of results.

Surely you guys can keep up better than this.