tag:dreamwidth.org,2011-06-11:913346 A never ending journey... dee_burris 2012-09-15T14:21:41Z tag:dreamwidth.org,2011-06-11:913346:124248 2012-09-15T14:19:23Z 2012-09-15T14:21:41Z public 0 I just can't figure these folks out.<br /><br />You can't see GEDCOMS you upload because they have <a href="http://dee-burris.dreamwidth.org/122645.html">a little snag...</a><br /><br />Just went to search there and found pages and pages of broken links to my old - as in nearly two years old - genealogy blog that I used to host at LiveJournal before it became overrun with spammers.<br /><br />So I went to try and contact customer service through their online email form.<br /><br />That won't display the category of contact you want to make, so conveniently, they can't get your input.<hr />Here's what I would have said to them, if their contact form had worked.<br /><br /><i>I'm trying to give your website a fair shot before I blog about it again.<br /><br />You still have links to the genealogy blog I used to have at LJ on your website. That blog was taken down over a year ago, after I had posted the redirect link to the new blog for several months. In addition, twice now over the last year - as recently as two weeks ago - I've given you the link to the new blog, which is nowhere to be found on your website.<br /><br />The "new" blog - which has been in existence since June 13, 2011 - is <a href="http://http://dee-burris.dreamwidth.org/">http://http://dee-burris.dreamwidth.org/</a>.<br /><br />I quit reporting broken links to the old one after two pages of results.<br /><br />Surely you guys can keep up better than this.<br /><br />Dee</i><br /><br /><img src="http://www.dreamwidth.org/tools/commentcount?user=dee_burris&ditemid=124248" width="30" height="12" alt="comment count unavailable" style="vertical-align: middle;"/> comments tag:dreamwidth.org,2011-06-11:913346:122645 2012-09-03T16:06:29Z 2012-09-08T13:18:52Z public 0 I've just uploaded selected partial surname GEDCOMS to Mocavo to see if we can get more robust search results.<br /><br />The only search results I ever seem to get on my ancestors are the Find a Grave memorials I've created.<br /><br />And I get dupes on those.<br /><br /><b>ETA:</b> None of my uploads are showing yet.<br /><br /><b>ETA again:</b> After two days, I sent an email to Mocavo, asking when the GEDCOMS would actually show up in my account settings, so I could name them. I also asked if, since I was giving them free information, anyone would be charged to view it. Here's the reply I got:<br /><i>I apologize that the tree is not viewable at this point in time. This feature will be up shortly, we are just experiencing a couple bugs right now. We are not charging people to see your information, searching on Mocavo Basic is free.</i><br /><br />I waited another day, still couldn't view my own uploads in my account settings, and deleted them.<br /><br /><img src="http://www.dreamwidth.org/tools/commentcount?user=dee_burris&ditemid=122645" width="30" height="12" alt="comment count unavailable" style="vertical-align: middle;"/> comments